APJ Partner Conference Bangkok

Frequently Asked Questions

What dates will the APJ Partner Conference be held?

The APJ Partner Conference will be held on Wednesday 26 and Thursday 27 April. This is the general conference for all attendees.

In addition to the general conference, there will be some exclusive by invitation only activities held on the week of APJ Partner Conference:

  • Partner Executive Council Dinner to be held on the night of Monday 24 April starting at 6:30pm (By Invitation only)
  • Partner Executive Council Meeting will be held on Tuesday 25 April. Working breakfast at 7.30am Meeting will continue 8:30am -12:30pm. Lunch will follow (By Invitation only)
  • Distributor Roundtable will be held on Tuesday 25 April. Lunch at 12.30pm. Meeting 2.00pm - 5.00pm (By Invitation only)

How do I register for this event?

This exclusive event is invitation only. The registration link is provided in the invitation you received. If you are experiencing any issues registering or have any questions about the registration process, please contact patricia.calleja@citrix.com

What information will I need to register?

Each attendee will need to provide the following information in order to register for the event: Full name, job title, company name, email, country, phone, dietary requirements (no pork or lard will be served), arrival and departure dates.

Do I need to advise anybody if my arrival and departure details change?

Please email patricia.calleja@citrix.com and let her know so she can update your details.

Can I register for someone else?

No, the invitation that you received is exclusively for yourself.

Is there a registration fee?

Registration fee is covered by Citrix

When will I receive confirmation of my registration?

An email confirmation will be sent to you upon completion of your registration. If you don’t receive one within 24 hours, please email patricia.calleja@citrix.com

What is the accommodation cost?

Citrix will cover the accommodation cost for the following:

  • Partner Executive Council attendees Monday 24, Tuesday 25 and Wednesday 26 April
  • Distributors Roundtable attendees Tuesday 25 and Wednesday 26 April
  • Partners attending the conference Tuesday 25 and Wednesday 26 April

If I want to arrive a couple of days prior to the APJ Partner Conference or extend my stay am I able to do that?

Yes you can. The venue will offer a discounted rate 2 days pre and post event. You will however need a dedicated link to ensure you get the discounted rate. Please email patricia.calleja@citrix.com and she will send you the dedicated link. If you book directly with the hotel, no discount will apply.

Will I need to present my credit card when I check in?

Yes you will need to present your credit card for any incidentals that you may incur. Citrix will only cover your specified room costs and registration fee.

Can I be denied registration for any reason?

Citrix reserves the right to deny registration to any individual, attending group or entity for any reason, at the company’s sole discretion, including for past or present failure to meet https://www.citrix.com/content/dam/citrix/en_us/documents/about/code-of-business-conduct.pdf (including, but not limited to, engaging in violent, illegal, threatening or discriminatory conduct).

Do I need a visa to attend the conference?

The following countries fall under the category of Visa Exemption in Thailand as long as you’re filling in your immigration form as a tourist. If you tick “business”, you will need to obtain a visa for Australia, Austria, Belgium, Brazil, Bahrain, Brunei Darussalam, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Korea, Kuwait, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Oman, Peru, Philippines, Portugal, Qatar, Singapore, Spain, South Africa, Sweden, Switzerland, Turkey, United Arab emirates, United Kingdom, United States of American, Vietnam. If in doubt, please contact your country’s consulate website. Please note, your passport MUST have 6 months validity to gain entry into Thailand.

What is the Check-in and Check-out time for the hotel rooms

Check-in time is from 2.00pm and check-out time is 12:00pm.

Where will I pick up my badge?

The on-site registration desk is located on level 1, Foyer by escalators. Signage at the event will direct attendees to the on-site registration desk.

Do I need to wear my badge throughout the entire conference?

Yes, please wear your conference badge to all functions, sessions and meetings so that you can be readily be identified as an attendee of APJ Partner Conference. Conference badges are a key part of the precautions being taken to ensure a safe and secure working environment at the Bangkok conference.

What meals are included at the conference?

Breakfast, lunch plus morning and afternoon refreshments during the conference. All attendees are invited to the Welcome Reception on Tuesday 25 April and dinner/awards on Wednesday 26 April. Lunch will also be served on Thursday 27 April.

What is the recommended attire for APJ Partner Conference attendees?

The attire for the entire conference is business casual. Please keep in mind the hotel is fully air conditioned and may be cool at times. A light jacket for indoor wear is recommended.

What is the common language spoken at APJ Partner Conference?

The official language of the conference is English. We will have translators for the sessions on Wednesday 26 and Thursday 27 April. Regional breakout sessions held on Thursday 27 April will be presented in your regional language.

Will internet access be available?

Yes, there will be Wi-Fi access available at the conference and in your room.

Can I get copies of the material presented at the conference?

Presentations will be posted and available on Citrix SalesIQ. They will also be emailed to all attendees after event

What are the fire safety procedures?

The hotel is equipped with a comprehensive Fire & Life safety system which includes the Automatic Fire Detection and Alarm system, Fire Protection System together with Emergency Response Procedures. The Automatic Fire Detection and Alarm system consists of addressable smoke detectors and monitoring devices installed in guestrooms and throughout the hotel that are connected to the main fire alarm panel in the Fire Command Centre. Staff in the Fire Command Centre will respond immediately to the activation of any device. The Fire Protection system includes automatic sprinklers together with fire hydrants and hose reels installed throughout the Hotel. These systems are approved by the Fire Department and regularly tested by our Fire & Life Safety Manager to an approved program. The hotel has an established, comprehensive Emergency Response Plan which includes the Emergency Response Team (ERT) and emergency management procedures. The ERT is on standby 24 hours daily led by the Duty Manager and supported by the hotel's Security and Engineering staff. All ERT members are fully trained in fire-fighting procedures, first aid and incident handling. Fire Drills are conducted frequently to an approved program. In addition a full evacuation drill is conducted twice yearly with the participation of all hotel staff

Does the hotel have any security?

Yes, the hotel has its own well trained and experienced security team who maintain close relationship with the local emergency services. These offices are backed by a manned security control room which has a 24 hour CCTV coverage of the hotel and a comprehensive alarm and access control system.

Get in touch

If you have any questions relating to the conference, please email Patricia Calleja APJ Marketing Events Manager and she will be able to assist and answer your questions.

Thanks to our sponsors



Platinum Sponsor

Companies need solutions that have been developed with digital transformation in mind. These solutions must be geared toward the quickly evolving digital workplace. Rapid change requires consolidated management tools and a simplified IT infrastructure that frees internal resources and enables a more productive work experience, easily deployed and serviced by our joint partners. Cisco and Citrix offer a powerful set of validated solutions that realize the future through technology. This strategic partnership is dedicated to providing customers the freedom to work any way people and organizations choose, through ease of use, security, and flexible application provisioning. During this session, Cisco Vice President of Architectures Dave West aims to present and discuss how together, Cisco and Citrix create a connected work environment that delivers on the promise of digital transformation

Visit website



Platinum Sponsor

Citrix Cloud delivered on Microsoft Azure is the latest example of our collaboration with Citrix, which has always been centered on innovation and the success of our mutual customers and partners. Together, we defined the virtual desktop category and now we are collaborating on new Citrix services on Azure, which will do the same for the cloud.

Visit website



Silver Sponsor

Dell EMC, a part of Dell Technologies, enables organizations to modernize, automate and transform their data center using industry-leading converged infrastructure, servers, storage and data protection technologies. This provides a trusted foundation for businesses to transform IT, through the creation of a hybrid cloud, and transform their business through the creation of cloud-native applications and big data solutions. Dell EMC services its customers – including 98 percent of the Fortune 500 – with the industry's broadest, most innovative infrastructure portfolio from edge to core to cloud

Visit website

eG Innovations

eG Enterprise

Silver Sponsor

Named as a Citrix Global Partner recently this year, eG Innovations offers comprehensive performance management solutions that are fully aligned and Citrix Ready validated. eG Enterprise is the only monitoring solution recognized as a Citrix Global Partner and has been the exclusive solution for Citrix Synergy and Summit Conferences since 2015. Our clients include some of the largest Citrix XenApp and XenDesktop deployments worldwide in healthcare, finance, IT, manufacturing, entertainment and business services.

Visit website



Silver Sponsor

IGEL delivers powerful endpoint management software that is revolutionary in its simplicity and purpose-built for the enterprise. The company’s world-leading products, including IGEL Universal Management Suite, thin, zero, and all-in-one thin client solutions, deliver a smart and secure endpoint management experience that shifts control of endpoint devices from users to IT.

Visit website



Silver Sponsor

Lakeside Software provides IT organisations worldwide with tools for desktop transformation, experience monitoring, asset optimisation, and service desk optimisation. SysTrack, Lakeside Software’s Workspace Analytics Platform, enables IT to continuously understand the state and optimise the performance of EUC environments, both physical and virtual. SysTrack empowers IT to maximise visibility, minimise costs, automate support, and make evidence-based decisions. More than 3,000 organisations have used SysTrack to better understand and empower their workforce.

Visit website

HPE & Atlantis


Silver Sponsor

The World’s First Purpose-Built Virtual Workspace Appliance

The HPE Intelligent Edge Workspace Appliance is the first appliance specifically targeted at virtual workspace infrastructure and provides optimized compute, storage, and management integration for the entire Citrix stack. Delivering new capabilities:

  1. Significantly lower cost per desktop
  2. NVMe performance - 5 second login and near-instant app launches
  3. Reduced footprint (1U) - less power & cooling
  4. Simplified setup - 7 step - Citrix Cloud or on-Premises
  5. Withstand shock, vibration and broad temperature ranges - ruggedized

Visit the HPE/Atlantis booth for more.

Visit website